Please review the following answers to frequently asked questions. If you do not find the information you are looking for here in the FAQ please email or call directly. I am happy to answer any questions you may have.


How long have you been a professional organizer?

I was introduced to professional organizing in 2007 by a dear friend, who invited me to her home to help for her session with a Professional Organizer.  I invite you to read “the beginning – my journey into organizing” on the blog to hear more of my story.  By the end of that first year I joined the industry association Professional Organizers in Canada, and in 2008 I began studying with with the Institute for Challenging Disorganization (formerly the National Study Group on Chronic Disorganization).


What training or certifications do you have?

I am a Certified Professional Organizer in Chronic Disorganization (CPO-CD®) through the Institute for Challenging Disorganization (ICD).  In 2013 I became the fourth professional organizer in Canada to earn this designation. In 2016 I was recognized as an ICD Communication Mentor – an advanced education program focused on communication skills in writing, speaking, coaching and leadership. I also hold specialist certificates in chronic disorganization, ADHD, and hoarding. Other certificates of study include life transitions, and understanding the needs of elderly CD clients.


What is chronic disorganization (CD)?

CD is defined by three main elements: having a long history of disorganization where self-help efforts to change have been unsuccessful, currently experiencing an undermined quality of life due to disorganization, and having the expectation of future disorganization. For more information on CD please explore the facts sheets available at the Institute for Challenging Disorganization.


Do you work with people who are not chronically disorganized?

Yes, many people that I work with experience challenges with situational disorganization. Sometimes significant events – the birth of a baby, marriage, divorce, the loss of a loved one, changing careers, moving house – can create overwhelm in managing our everyday routines. I share the full value of my specialty education and organizing experience to help you with your unique goals.


What type of payment do you accept?

Payment is accepted by cash, cheque (payable to Jennie Vlietstra), or email money transfer.

Please inquire about payment options via Visa, MasterCard, or American Express. I value helping you within your financial means.

In person organizing sessions are payable at the conclusion of each session. Payment for any virtual organizing sessions are required in advance.


Do you provide a written proposal and/or contract?

Yes, I bring an Organizing Agreement for us to review and sign at your first in-home assessment.  The agreement covers service rates, payment terms, cancellations, self-commitment, and confidentiality.


Do you have business insurance?

Yes, I do!